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var(--border-color);border-radius:12px;width:100%;max-width:500px;overflow:hidden;box-shadow:0 20px 40px #0006}.modal-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding:1.5rem;display:flex}.modal-header h2{color:#ff4757;margin:0;font-size:1.25rem}.close-modal{color:#888;cursor:pointer;background:0 0;border:none;padding:.5rem;font-size:1.2rem;line-height:1}.close-modal:hover{color:#fff}.modal-body{padding:2rem 1.5rem}.modal-body p{color:#ccc;margin:0 0 1.5rem;line-height:1.6}.ticket-preview-mini{background:#0003;border:1px solid #ffffff0d;border-radius:6px;padding:1rem;font-size:.9rem}.modal-footer{border-top:1px solid var(--border-color);background:#0000001a;justify-content:flex-end;gap:1rem;padding:1.5rem;display:flex}@media (width<=600px){.modal-overlay{padding:1rem}.modal-footer{flex-direction:column}.modal-footer button{width:100%}}.export-options{background:#0003;border:1px solid #ffffff0d;border-radius:8px;margin-top:1.5rem;padding:1.5rem}.checkbox-container{cursor:pointer;-webkit-user-select:none;user-select:none;color:#eee;margin-bottom:0;padding-left:35px;font-size:.95rem;display:block;position:relative}.checkbox-container input{opacity:0;cursor:pointer;width:0;height:0;position:absolute}.checkmark{border:1px solid var(--border-color);background-color:#ffffff1a;border-radius:4px;width:22px;height:22px;position:absolute;top:0;left:0}.checkbox-container:hover input~.checkmark{border-color:var(--primary-color);background-color:#ffffff26}.checkbox-container input:checked~.checkmark{background-color:var(--primary-color);border-color:var(--primary-color)}.checkmark:after{content:"";display:none;position:absolute}.checkbox-container input:checked~.checkmark:after{display:block}.checkbox-container .checkmark:after{border:3px solid #0a0a0c;border-width:0 3px 3px 0;width:6px;height:12px;top:3px;left:7px;transform:rotate(45deg)}.btn-small{padding:.3rem .6rem;font-size:.8rem}.no-selection{color:#666;justify-content:center;align-items:center;height:100%;display:flex}.file-input-hidden{display:none}.custom-file-upload{cursor:pointer;border:1px dashed var(--border-color);color:#ccc;background:#ffffff0d;border-radius:8px;margin-bottom:1rem;padding:.6rem 1.2rem;font-size:.9rem;transition:all .2s;display:inline-block}.custom-file-upload:hover{border-color:var(--primary-color);color:var(--primary-color);background:#00d2ff0d}.selected-files-list{flex-direction:column;gap:.5rem;margin-bottom:1.5rem;display:flex}.file-preview-item{background:#0003;border:1px solid #ffffff0d;border-radius:6px;align-items:center;padding:.5rem .8rem;font-size:.85rem;display:flex}.file-name{color:var(--primary-color);white-space:nowrap;text-overflow:ellipsis;max-width:250px;margin-right:.5rem;font-weight:500;overflow:hidden}.file-size{color:#666;flex-grow:1;font-size:.75rem}.remove-file-btn{color:#ff4757;cursor:pointer;background:0 0;border:none;justify-content:center;align-items:center;padding:0 .5rem;font-size:1rem;transition:transform .2s;display:flex}.remove-file-btn:hover{transform:scale(1.2)}.refresh-btn{opacity:.7;background:0 0;padding:.2rem;font-size:1.2rem;transition:opacity .2s}.refresh-btn:hover{opacity:1}.mobile-back-btn{border:1px solid var(--border-color);color:var(--primary-color);cursor:pointer;background:0 0;border-radius:4px;margin-bottom:1rem;padding:.5rem .8rem;font-size:.9rem;transition:all .2s;display:none}.mobile-back-btn:hover{border-color:var(--primary-color);background:#00d2ff1a}@media (width<=1024px){.admin-dashboard-page{height:auto;min-height:calc(100vh - 80px);padding-top:5rem!important}.admin-layout{grid-template-columns:1fr;gap:0}.ticket-list{height:70vh}.admin-layout:has(.detail-content) .ticket-list{display:none}.admin-layout:has(.detail-content) .ticket-detail{border:none;padding:1rem;display:block}.admin-layout:not(:has(.detail-content)) .ticket-detail{display:none}.mobile-back-btn{display:inline-block}.detail-header{flex-direction:column;align-items:flex-start;gap:1rem}.detail-actions{flex-wrap:wrap;justify-content:flex-start;width:100%}.info-grid{grid-template-columns:1fr;padding:1rem}.reply-item{max-width:95%}.form-actions{flex-direction:column;align-items:stretch;gap:1rem}.btn-primary{width:100%}}